We ship worldwide. We aim to dispatch all orders within 24 hours from the time of purchase. Orders placed after Friday and over the weekend 1pm UTC/GMT + 12 hours will begin processing on the following Monday.

Estimated delivery times are to be used as a guide only and commence from the date of dispatch.

New Zealand: Free overnight shipping with any purchase over $100, $7 overnight shipping for purchases under $100.

Australia: Free shipping for purchases over $150. $20 shipping for purchases under $150.

Global: Free shipping for orders over $1,000. $75 for orders over $300. $100 for orders under $300.

If your purchase isn’t quite right, you may return it for a refund, swap or credit.

To return an item, please email shop@commonplace.co.nz within seven days of receiving the item. You must return the item (at your cost) within two weeks of the date you received, in the same condition as it arrived e.g. unworn, and with the original tags.

All sale items are final and may not be exchanged for a refund. Swaps for alternative sizes will be permitted depending on availability.

Please note that all Black Friday purchases are final sale and are not eligible for return or exchange unless the item is faulty as required under the Consumer Guarantees Act.

Commonplace Shop is not responsible for any delays caused by destination customs clearance or processing.